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My support team

If you are feeling unwell, don’t forget that you are not alone. Your support team will be right by your side.

Create a network

Social interaction and being in close contact with your friends and family are some of the key factors to overcoming your challenges with your disease. Actively try to create a network of reliable contacts. Don't be afraid to ask family members or your physician for help. An open approach to the disease can encounter unexpected understanding. You and your health are important to your family. Don't push people away for fear of being a burden!

If you feel that the situation is overwhelming and you see no way out, then reach out for help. Don’t be ashamed to seek the assistance of a therapist. Therapists support you in overcoming difficult situations and finding strategies to cope with them. You are worth getting help for!

Learn more about potential therapy options for you


Stay in touch with other patients.

Fellow patients can be a source of support as they might be dealing with a situation similar to yours. You can exchange experiences and tips with each other or simply spend a nice afternoon together.

Find more information about a physician's appointment in the next section

What is an Adverse Event (AE)

Any untoward medical occurrence in a patient or clinical trial subject administered a medicinal product and which does not necessarily have a causal relationship with this treatment [Dir 2001/20/EC Art 2(m)].

An adverse event can therefore be any unfavourable and unintended sign (e.g. an abnormal laboratory finding), symptom, or disease temporarily associated with the use of a medicinal product, whether or not considered related to the medicinal product (Annex 4 Guideline on good pharmacovigilance practices (GVP) Rev 4).

Reporting Side Effects

If you get any side effects, talk to your Doctor, Pharmacist or Nurse. This includes any possible side effects not listed in the package leaflet. You can also report side effects directly via the Yellow Card Scheme at

By reporting side effects, you can help provide more information on the safety of this medicine.

Report an Adverse Event

Adverse events should be reported. Reporting forms and information can be found at Adverse events should also be reported to Fresenius Medical Care on 01623 445 215 and via

Medical Information

Call 01623 445 100 (please choose option 5). Opening times are Monday - Friday 9am - 5pm.

UK/HEMA/FME/0922/0002 – Date of Preparation September 2022.